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Examples of how we share information with these parties and under these circumstances are provided below. With our service providers and business partners we may share information with our service providers and business partners when necessary to perform services on our or on your behalf, such as in the reviews following circumstances: With Tesla affiliates for the purposes described in this Privacy. Tesla affiliates are companies that are owned or controlled by tesla, inc. And companies in which Tesla, inc. Has a substantial ownership interest. With our third party service providers and channel partners to provide services such as website hosting, data analysis and storage, payment processing, order fulfillment and product installation, wireless connectivity to tesla products, information technology and related infrastructure, customer service, product design, product diagnostics, maintenance. With other third party business partners to the extent that they are involved in the purchase, lease, or service of your Tesla products. We share limited information from or about you or your Tesla products to allow you to take advantage of those services if you elect to utilize them, with such partners as finance, leasing, registration, title companies, electric utilities, permitting authorities and insurance companies.
To monitor your london Tesla products performance and apple provide services related to your product. To develop and promote new products and services, and to improve or modify our existing products and services. To analyze and improve the safety and security of our products and services. To deliver any other services you have requested. For other purposes we also may use information we collect for other purposes, including: For our business purposes, such as data analysis, audits, fraud monitoring and prevention, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities. Except as described above and below, tesla may use or share information that does not personally identify you for any purpose, such as for operational or research purposes, for industry analysis, to improve or modify our products and services, to better tailor our products and. How we may share Information we collect we may share information we collect with our service providers and business partners, with other third parties you authorize, with other third parties when required by law, and in other circumstances.
To allow you to participate in contests and similar promotions and to administer these activities. To facilitate social sharing and communications functionality. Your communication choices: Receiving electronic communications from us or our affiliates: If you no longer want to receive marketing-related e-mails from us or our affiliates, you may opt out of receiving them by following the opt-out instructions in any marketing e-mail received from. Please note that we may still send you important administrative and safety messages even if you opt out of receiving marketing e-mails. Receiving marketing-related calls from us: If you receive a marketing-related call from us and do not want to receive similar calls in the future, simply ask to be placed on our do not call list. Please note that we may still call you regarding administrative, safety, or product service issues even if you opt out of receiving marketing calls. To provide and improve our products and services we may use information we collect to provide and improve our products and services, including: to complete and fulfill your purchase,. G., to process your payments, fulfill your requests for product financing, have your order delivered to you, communicate with you regarding your purchase, and provide you with related customer service. To provide service to your Tesla product, such as to contact you with service recommendations and to deliver over-the-air updates to your product.
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This may result in your vehicle solution suffering from reduced functionality, serious damage, or inoperability, and it may also disable many features of your vehicle including periodic software and firmware updates, remote services, and interactivity with mobile applications and in-car features such as location search, Internet. From or about your Tesla energy products. We may collect a variety of information from or about your Tesla energy products or your home from you, via a certified installer when one of our energy advisers visits your home, from your electric utility, or from the installed products (directly or via paired. We may collect information about your home, such as the dimensions of your roof, the configuration of your electric system, and the capacity of any existing solar system. In order to provide and improve our energy products and services, we may collect data regarding where your product is installed and how it is configured, data related to the products use and performance, data regarding your home energy consumption, and other data relevant. If you no longer wish us to collect performance data or any other data from your Tesla energy product, please contact us as indicated in the how to contact Us section below. Please note that if you opt out from the collection of performance data from your Tesla energy product, we will not be able to notify you of issues applicable to your energy product in real time.
This may result in your energy product suffering from reduced functionality, serious damage, or inoperability, and it may also disable many features of your energy product including periodic software and firmware updates. How we may use Information we collect. We may use information we collect to communicate with you, to provide and improve our products and services, and for the purposes listed below: to communicate with you, we may use information we collect to communicate with you, including: to respond to your inquiries and. To set up, evaluate, and provide feedback regarding your Tesla test drive, a home visit by one of our energy advisers, or the installation of your energy product. To advise you of important safety-related information about your vehicle or energy product or to notify first responders in the event of an accident involving your vehicle. To send administrative information to you, such as information regarding our products and services, and changes to our terms, conditions, and policies. To present products and offers tailored to you and to enhance our lists with information from other sources.
Charging station information: we may collect information regarding the charge rate and charging stations used by you (including outlets) in order to,. G., analyze which charging stations are being utilized, how long and efficient battery charges are, and where additional charging stations are needed. Advanced features: we may provide you with features in your Tesla vehicle, such as real-time traffic, autopilot, and Summon, which make use of the road segment data of your vehicle and we may share this data with partners that contribute similar data to help. We also may collect similar data in connection with other features, such as the navigation data for the online routing feature, and may share it with business partners where necessary to provide the feature to you, but, again, we only collect or share the data. We also only collect or share this data if you enable this collection, although if you do so, your vehicle may send this data to tesla and its partners even if you are not actively using a feature that needs this information.
You can enable or disable the collection and sharing of this data at any time via the data sharing setting in Controls settings safety security. To further help develop and improve autonomous safety features, we may collect short video clips using the cars external cameras to learn how to recognize things like lane lines, street signs, and traffic light positions. These short video clips are not linked to your vehicle identification number and we have ensured that there is no way to search our system for clips that are associated with a specific car. You can enable or disable the collection of these clips any time via the data sharing setting in Controls settings safety security. If you no longer wish us to collect telematics log data or any other data from your Tesla vehicle, please contact us as indicated in the how to contact Us section below. Please note that if you opt out from the collection of telematics log data or any other data from your Tesla vehicle (with the exception of the data Sharing setting detailed above we will not be able to notify you of issues applicable to your.
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From or about your Tesla vehicle. We may collect a variety of business information from or about your Tesla vehicle, including: Telematics log data: to improve our vehicles and services for you, we may collect certain telematics data regarding the performance, usage, operation, and condition of your Tesla vehicle, including: vehicle identification. We may collect such information either in person (such as during a service appointment) or via remote access. Remote analysis data: we may be able to dynamically connect to your Tesla vehicle to diagnose and resolve issues with it, and this process may result in access to personal settings in the vehicle (such as contacts, browsing history, navigation history, and radio listening history). This dynamic connection also enables us to view the current location of your vehicle, but such access is restricted to a limited number of personnel within Tesla. Other vehicle data: In order to help improve our products and services, we may collect and store other vehicle data, including: data about accidents involving your Tesla vehicle (e.g., air bag deployment and other recent sensor data data about remote services (e.g., remote lock/unlock, start/stop. Service history: In order to facilitate the servicing of your car, we may collect and process data about the service history of each Tesla vehicle, such as the customers name, vehicle identification number, repair history, any outstanding recalls, any bills due, assignment any customer complaints, and.
From or about you or your devices. We may collect information from or about you (such as your name, address, phone number, e-mail, payment information, drivers license or other government identification information) or your devices in a variety of ways, including: Through our business Digital Services: we may collect information from or about. G., when you sign up for a newsletter, make a purchase, or register your product with. Through credit applications and other forms: we may collect additional information from you or others on your behalf on our credit application and other forms to support our product lease or other financing offerings, such as date of birth, social Security number, bank routing information. We also receive information about you from consumer reporting agencies such as credit history and capacity. From other sources: we also may receive information about you from other sources, such as public databases, joint marketing partners, certified installers, third-party vehicle repair or service centers, and social media platforms. Tesla Account: Customers who purchase certain Tesla products will receive a tesla Account, which is hosted on our website. We may collect and process the following types of data for your Tesla Account that you elect to provide to us: your customer registration information; the status of your order; warranty and other documentation for your Tesla products; and general information about your Tesla products.
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